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-   -   [Open] Not receiving mentions notifications (https://warriorcatsonline.com/forums/showthread.php?t=98727)

namen_roodles April 6th, 2025 03:49 PM

Not receiving mentions notifications
 
For the passed couple of days I've started noticing that I am not receiving some mentions notifications. It seems to be working fine in most threads, but has been most frequently an issue with events.

I'm following all of the clans, but haven't been included in all of the event mentions, lately, including events I've already replied to. I understand that this one can be a user issue... it's just weird that it was working fine before, but suddenly doesn't, anymore.

Even today I saw my username mentioned in a post for the night hunting event in Shadowclan, but never received an actual notification for it even though the mention still links to my profile like it is supposed to. I just happened to see that it had been replied to and checked it out.

Anyway, I'm going to go check if I've missed any clan meetings or patrols real quick...

Is anyone else having this issue? Is there a way to fix it?

sleepyyjax April 7th, 2025 06:37 AM

Re: Not receiving mentions notifications
 
I just saw that the night hunting mention didn’t work from my end - i probably messed up the formatting somewhere with that one :’)

namen_roodles April 7th, 2025 06:52 AM

Re: Not receiving mentions notifications
 
Quote:

Originally Posted by sleepyyjax (Post 1745263)
I just saw that the night hunting mention didn’t work from my end - i probably messed up the formatting somewhere with that one :’)

I'm not sure. You're not the first one. I'm glad I have my rp tracker because I have had a few instances where I could see the mention on the post, but there was no notification for it. I am not sure what's going on with it.

Spookez. April 7th, 2025 03:32 PM

Re: Not receiving mentions notifications
 
Quote:

Originally Posted by namen_roodles (Post 1745025)
For the passed couple of days I've started noticing that I am not receiving some mentions notifications. It seems to be working fine in most threads, but has been most frequently an issue with events.

I'm following all of the clans, but haven't been included in all of the event mentions, lately, including events I've already replied to. I understand that this one can be a user issue... it's just weird that it was working fine before, but suddenly doesn't, anymore.

Even today I saw my username mentioned in a post for the night hunting event in Shadowclan, but never received an actual notification for it even though the mention still links to my profile like it is supposed to. I just happened to see that it had been replied to and checked it out.

Anyway, I'm going to go check if I've missed any clan meetings or patrols real quick...

Is anyone else having this issue? Is there a way to fix it?

Notification as in, the site sends you a device notification or a site notification?

If it's a site notification issue, have you tried resetting browser data/website history? That usually works for me (Or maybe change your username and see if that works?)

c1nder April 7th, 2025 03:49 PM

Re: Not receiving mentions notifications
 
- @namen_roodles

hi this seems more-so a backend thing than anything the average user can do, so i would send in a ticket under other so devs can help out with it :heartbounce:


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