Retrieving KK?

[Hexict]

I honestly don't know how to get my KK from the old site back.I went to the retrieval thread when we first converted, but I haven't gotten my koins yet. Do I have to do something else in order to get it, or have they just not given out people's koins yet?

[Jingle]

We haven't given any Kk out yet! Sorry for the inconvenience.

[Hexict]

We haven't given any Kk out yet! Sorry for the inconvenience.

It's fine, thanks for answering :)